Privacy Notice

1. Who we are and what this notice covers

Litgyan AI Private Limited operates litgyan.ai, our corporate website. This notice describes information processed when you visit this website or contact us about our company.

PawWow and PawWow Voice are our products. Their accounts, conversations, recordings, AI features, and other product activity are covered by the notices presented on those products. Please read PawWow Privacy or PawWow Voice Privacy for those activities.

2. Information we handle

• Company enquiries. If you email us, we receive your email address, any name you provide, your message and attachments, and the information needed to respond.
• Website requests. Hosting and content delivery involve technical information such as your IP address, browser or device details, the requested page, and request timing. This information is processed to deliver the website, maintain its operation, and help protect it from abuse.

Please include only the information needed for your enquiry. Do not email passwords or payment details. Include private product content only if it is needed to explain a support request.

3. How we use information

We use enquiry information to respond to you, manage company and partnership correspondence, and address requests or concerns. Technical information supports website delivery, troubleshooting, and security. We may also need information to meet applicable legal obligations or establish, exercise, or defend legal claims.

4. Cookies, fonts, and links

This corporate website does not include advertising trackers or analytics scripts, and its current pages do not set cookies or use browser storage. The fonts, styles, scripts, and images used by these pages are served from this website.

Following a product or other external link takes you to a separate website with its own information practices. Clicking an email link opens your email application; sending the email shares its contents with us and the email services involved.

5. Service providers and disclosures

Amazon Web Services hosts and delivers this website, including through its global content delivery network. Our email services process company correspondence. These providers process information as needed for those functions. We may disclose information where required by law, to respond to lawful requests, or where necessary to protect rights and address security incidents.

The location of processing depends on the services involved and may be outside your country. Contact us if you need more information about the handling of a particular enquiry.

6. Keeping and protecting information

We retain company correspondence for the purposes it was provided, including follow-up, related business records, and any applicable legal or dispute requirements. The appropriate retention period depends on the nature of the enquiry and those requirements.

We use measures intended to protect information from unauthorised access, loss, or misuse. No website or email system can guarantee complete security.

7. Your choices and requests

You can choose whether to contact us and what to include in your message. To ask about information you have provided, or to request access, correction, or deletion, email support@litgyan.ai. The rights available and any exceptions depend on applicable law and the circumstances. We may need to verify your identity and clarify the request before responding.

For product information, use the controls and contact details described in the relevant product privacy notice.

8. Updates and contact

We may update this notice as the corporate website or its practices change. The date at the top identifies the latest update.

For questions about this notice, contact Litgyan AI Private Limited at support@litgyan.ai.